Privacy Policy
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Boho Procure Pvt Ltd ("Company", “we”, “us”, or “our”), concerning your access to and use of the services provided by Boho Procure. By accessing our services, you agree that you have read, understood, and accepted to be bound by all of these Terms of Use.
IF YOU DO NOT AGREE WITH THESE TERMS, YOU ARE PROHIBITED FROM USING OUR SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may apply to certain services provided by Boho Procure are hereby incorporated by reference. We reserve the right to change or modify these Terms of Use at any time and for any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates. Continued use of our services after the date of any changes constitutes your acknowledgment and acceptance of the modified Terms.
Our services are intended for individuals or entities that are at least 18 years old. Persons under the age of 18 are not permitted to use or register for our services.
INTELLECTUAL PROPERTY RIGHTS
All content, designs, trademarks, service marks, logos, and intellectual property associated with Boho Procure (collectively, the “Content”) are proprietary and are protected by copyright, trademark laws, and other intellectual property laws under Indian law and international conventions. You are granted a limited, non-exclusive license to access and use the content solely for personal, non-commercial purposes. You agree not to reproduce, distribute, publicly display, or create derivative works from any content or material from Boho Procure without our prior written consent.
GOVERNING LAW
These Terms of Use are governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.
DISPUTE RESOLUTION
INFORMAL NEGOTIATIONS
To resolve any dispute or claim related to these Terms of Use (“Dispute”), you agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Informal negotiations will commence upon written notice from one party to the other.
BINDING ARBITRATION
If informal negotiations fail, any dispute arising out of or related to these Terms of Use shall be settled by binding arbitration under the Indian Arbitration and Conciliation Act, 1996. The place of arbitration shall be Mumbai, India, and the language of arbitration shall be English. The award of the arbitration will be final and binding on both parties.
EXCEPTIONS TO ARBITRATION
The following disputes are not subject to the arbitration clause: (a) disputes relating to the enforcement or protection of intellectual property rights; (b) claims involving allegations of fraud, theft, or misuse of proprietary information; (c) claims for injunctive relief.
DISCLAIMER
All services and materials provided by Boho Procure are offered "as-is" without any warranties, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Boho Procure is not responsible for any inaccuracies, errors, or omissions in the content provided, nor will we be liable for any damages arising from the use of our services.
LIMITATION OF LIABILITY
Under no circumstances will Boho Procure, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data, or revenue arising from your use of the services, even if advised of the possibility of such damages. Our total liability for any cause of action related to these Terms will be limited to the lesser of the amount paid by you for the services over the last two months or INR 1000.
INDEMNIFICATION
You agree to indemnify and hold Boho Procure, its affiliates, officers, employees, and agents harmless from any claims, liabilities, losses, or damages arising from (1) your use of our services, (2) your violation of these Terms, or (3) your violation of any third-party rights, including but not limited to intellectual property rights.
USER DATA
We may retain data that you provide for the purpose of delivering our services. While we take reasonable steps to secure and back up data, we are not responsible for any data loss, and you are solely responsible for maintaining backups of your data.
ELECTRONIC COMMUNICATIONS AND SIGNATURES
By engaging with Boho Procure services, you consent to receiving electronic communications. You agree that electronic signatures, agreements, and records satisfy any legal requirement that such communications be in writing.
MISCELLANEOUS
These Terms of Use, along with any policies or procedures referenced herein, represent the entire agreement between you and Boho Procure. Any failure by us to enforce any provision of these Terms does not constitute a waiver of such rights. Should any provision of these Terms be deemed invalid or unenforceable, the remaining provisions shall remain in effect.
---
CONTACT US
For any inquiries, complaints, or additional information regarding these Terms, please contact:
Boho Procure Pvt Ltd
A- 501 Orchid Business Park Marol Military Road Mumbai
Mumbai, Maharashtra, India
bohoprocure@gmail.com
Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.
LAST UPDATED: JUNE 8, 2022
1. COLLECTION AND USE OF PERSONAL DATA
We collect and use your personal data to provide and improve the services offered by **Boho Procure Pvt Ltd** ("we", "us", "our"). By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. INFORMATION SHARING
With Other Users: When you share personal information or interact in public areas with other users, such information may be viewed by all users and may be publicly distributed. If you interact with other users or register through a Third-Party Social Media Service, your contacts on that service may see your name, profile, pictures, and a description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you, and view your profile.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
3. RETENTION OF YOUR PERSONAL DATA
Boho Procure Pvt Ltd will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. We will retain and use your data to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies. **Usage Data** may also be retained for internal analysis, security, or functionality improvement purposes. If you wish to request the deletion of your personal data, you may email us, and we will comply within 30 working days.
4. TRANSFER OF YOUR PERSONAL DATA
Your information, including personal data, may be processed and stored at our offices or any location where the parties involved in processing are located. Your data may be transferred across jurisdictions with differing data protection laws. Your consent to this Privacy Policy followed by your submission of information represents your agreement to such transfers. We ensure that all reasonable steps are taken to protect your data during these transfers.
5. DISCLOSURE OF YOUR PERSONAL DATA
Business Transactions: If Boho Procure Pvt Ltd is involved in a merger, acquisition, or asset sale, your personal data may be transferred. You will be notified before the transfer of your data, which will become subject to a different Privacy Policy.
Law Enforcement: Under certain circumstances, we may be required to disclose your personal data to comply with legal obligations or in response to valid requests by public authorities (e.g., court orders or government agencies).
- Other Legal Requirements: We may disclose your personal data in good faith if such actions are necessary to:
- Comply with legal obligations
- Protect and defend the rights or property of Boho Procure Pvt Ltd
- Prevent or investigate possible wrongdoing related to the service
- Protect the safety of service users or the public
- Protect against legal liability
6. CHILDREN'S PRIVACY
Boho Procure Pvt Ltd does not knowingly collect personal information from children under 18 years old. Our services and content are not directed at children under 18. If we discover that we have inadvertently collected information from a child under 18 without parental consent, we will delete that information promptly. If you believe we might have such information, please contact us.
7. SECURITY OF YOUR PERSONAL DATA
We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption and secure storage practices. However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
8. LINKS TO OTHER WEBSITES
Our service may contain links to third-party websites. If you click on a third-party link, you will be directed to that website. We strongly advise you to review the privacy policy of any website you visit, as we are not responsible for the content or privacy practices of these third-party sites.
9. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email and/or a prominent notice on our service before the change becomes effective. The "Last Updated" date at the top of this Privacy Policy will be updated accordingly.
You are advised to review this Privacy Policy periodically for any changes. Continued use of our services after updates constitutes your agreement to the changes.
10. CONTACT US
If you have any questions about this Privacy Policy, you can contact us:
By email: bohoprocure@gmail.com
LAST UPDATED: JUNE 20, 2023
Order Processing
Once you place an order with Boho Procure Pvt Ltd, our team will process it within 1-2 business days. Delivery typically takes between 2-7 days, depending on your location. Please note that order processing and delivery may take longer during peak seasons or due to unforeseen circumstances. We appreciate your patience and understanding during such times.
Shipping Methods and Delivery Time
We partner with reputable shipping carriers to ensure your orders are delivered safely and efficiently. The delivery time may vary based on your location and the shipping method selected at checkout. Estimated delivery times will be provided during your purchase, but these are estimates and not guaranteed delivery dates. We offer both standard and expedited shipping options for your convenience, with expedited shipping incurring additional charges.
Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or the nature of the product. These restrictions will be clearly mentioned on the product page. At present, Boho Procure Pvt Ltd ships within Karnataka and nearby regions. Please ensure your pin code is eligible for delivery when placing an order.
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and shipping destination of your order. The total shipping costs will be displayed during checkout, allowing you to review and confirm the charges before completing your purchase.
Address Accuracy
Providing accurate shipping addresses is crucial to ensuring successful delivery. Boho Procure Pvt Ltd is not responsible for delays or mis-delivery caused by incorrect address information provided by the customer. Please double-check your address before confirming your order.
Need Assistance?
If you have any questions or require assistance regarding our shipping policy, please feel free to contact our customer support team. Thank you for choosing Boho Procure Pvt Ltd. We look forward to serving you!
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.
Boho Procure Refund/Exchange Policy
At Boho Procure, we are committed to providing high-quality building materials and exceptional customer service. We understand that issues can arise, and our refund/exchange policy is designed to ensure your satisfaction.
Refund Policy
- No Refunds: Once an order is confirmed and payment is made, refunds are generally not available unless there are extenuating circumstances.
- Valid Reasons: If you believe you have a valid reason for a refund (e.g., a product defect or an error on our part), contact customer support within 48 hours of receiving your order. We will replace defective items.
- Assessment Required: Our customer support may ask for additional information to process your refund request.
- Discretionary Refunds: Refunds will be granted at the discretion of Boho Procure, and the amount will depend on the specific circumstances.
Exchange Policy
- Damaged Items: If you receive a broken, damaged, or defective item, contact customer support within 48 hours.
- Evidence Required: Please provide clear photographs or videos of the damage to facilitate the exchange.
- Verification and Replacement: Once verified, we will arrange for a replacement.
- Wrong Item Delivered: If you receive the wrong item, notify customer support within 48 hours, and we will coordinate the return and delivery of the correct item.
- Availability: Exchanges or replacements are subject to product availability. If the exact item is unavailable, we will help you find a suitable alternative or provide a refund.
Return/Exchange Shipping
- Return Instructions: If a return or exchange is approved, we will provide specific instructions.
- Shipping Costs: You are responsible for return shipping costs, unless the return is due to our error or a defective product.
- Secure Packaging: Please package returned items securely to prevent damage during transit.
Policy Changes
This policy is subject to change without prior notice. We recommend reviewing it before making a purchase. For questions or concerns, please contact our customer support team.